Service

24*7 Software Maintenance and Support

ClueLogics is a responsible solution provider taking a great care of its clients and delivered projects during and after the implementation. We provide maintenance and support services to ensure excellent performance, usability, continuous improvement and upgrade of applications. Our team has a strong competence in legacy app modernisation and project rescue while maintaining your business operations uninterrupted.

Perfect software has never been built, and that's perfectly alright. User preferences vary too widely and change too rapidly for software to simultaneously satisfy everyone. The one thing all users do expect, however, is a baseline level of reliability and performance. That's why you'll want a clear plan of action for maintaining a consistent user experience — regardless of what technical challenges you face behind the scenes.

At Cluelogics, we provide dedicated software maintenance and support services that will enable you to concentrate better on your core business functions. We are a team of expert software professionals who carry an expertise that is crystallized by experience spanning over a decade in the industry. We provide you with long-term continual maintenance and real-time support services for all your software requirements.

Adaptive Maintenance and Support

We help you make the necessary modifications and revisions to your software for the ever changing needs of your business. Here is an overview of what we do - Data format change, Localization and regulation change, Hardware configuration change, Support Utility Modification, and Operating system integration.

Corrective Maintenance and Support

We help you fix errors in your software system, be it logical errors, coding errors, or design errors. Moreover, we look into any bug that may arise in your software algorithms.

Perfective Maintenance and Support

Constant upkeep and special attention is needed to make the most of the technology for your business. We look into your software for modifications, rectifications, editing, deletions, additions and enhancements.

Preventive Maintenance

Proactive and Preventive - that is how we define the efficiency of our services. Based on customer feedback and past incidents, we prepare your software for future requirements.

Facts of Software Maintenance and Support

We have set up a highly efficient and reliable product support team at Cluelogics, which caters to customers in any geography 24X7, and keep their critical business systems functional. Our maintenance and support operations include critical planning for supportability, determining logistics, and post-delivery operations, yet are cost-effective and timely.